SENIOR SALES ORDER MANAGEMENT EXECUTIVE

We are representing our client, a leading service provider offering IT solutions services, to look for an experienced Sales Order Management Executive to compement the existing team. The Sales Order Management Executive plays a key role in supporting the sales team and ensuring smooth operations of the sales process. This role involves a combination of administrative, operational, and customer service duties aimed at enhancing the productivity of the sales team.

Responsibilities:

• 1. Order Management:
  • Process orders loading in System and ensure that they are fulfilled accurately and on time.
  • Coordinate with customers and vendors to ensure proper delivery and customer satisfaction.
  • Generate and maintain detailed records of orders, invoices and any customer communication for audit purposes and customer service follow-up.
  • Collaborate with sales and finance teams to resolve pricing discrepancies, credit issues, or paym...