Senior Salesforce Business Analyst

We are seeking a Senior Salesforce Business Analyst.

In this role, you will be instrumental in advancing our CRM and ERP platforms, helping to drive organizational efficiency and effectiveness. You will work closely with business leaders to resolve challenges, clarify requirements, and ensure successful project delivery through clear roadmaps, use cases, test cases, and timelines.

Responsibilities

• Partner with stakeholders to collect and evaluate business requirements, ensuring alignment with organizational and project objectives
• Prepare detailed system specifications, covering both functional and non-functional aspects
• Develop thorough use cases, process diagrams, and wireframes to demonstrate system features and user interactions
• Collaborate with development teams to guarantee accurate realization of requirements
• Identify potential obstacles and risks during project planning, recommending practical ...