Senior Salesforce Consultant (Ottawa)

Senior Salesforce Consultant

As a Senior Salesforce Consultant, you’ll serve as the project lead or manager on 4-7 client projects. You’ll be responsible for growing and maintaining the relationship with existing clients, coordinating the evaluation, scope, and completion of new development projects, and configuring Salesforce to accommodate new development requests.

Responsibilities

Client Delivery

• Facilitate requirements gathering sessions and recommend future state process designs
• Document business requirements, user stories, tasks, test plans, and definitions of done
• Configure Salesforce and related tools including fields, objects, workflows, flows, and Apex
• Perform thorough testing to ensure quality
• Develop and manage end to end project plans for Sales Cloud, Service Cloud, Experience Cloud and other implementations
• Forecast work and deliver projects on time and within budget
• Provide...