Senior Service Crew

POSITION OBJECTIVE 
 - The position is responsible for generating sales and deliver customer service at its best. 
 - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.

Key Responsibilities 
Hospitality and Guest Service 
- Provides important visual cues for guests that make a positive first impression . wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. 
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. 
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. 
- Enhances the guest experience by following the . Principles: Smile, Eye Contact, Thank You. 
- Uses proper procedures to ensure the accuracy of every order for every guest. 
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