Senior Service Designer: Human-Centered Experience & Growth

A financial services company in Colombia seeks a Service Design Senior Specialist who will lead the development and implementation of customer-centered service experiences. The role integrates Design Thinking principles, requiring expertise in market research, project management, and leading diverse teams to create impactful solutions. The ideal candidate must hold a relevant bachelor's degree and demonstrate a strong track record in user research and collaboration to elevate customer experiences. This position emphasizes quality, innovation, and the ability to engage key stakeholders in service design.
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