Senior Service Desk Analyst - Sandton

Our client is a large international law firm with offices in Sandton, Cape Town and Durban, supporting high-profile local and international clients. The firm is seeking an experienced Senior Service Desk Analyst to join its IT Service Desk team based in Sandton.

Role Summary

Reporting to the IT Service Desk Manager, this is a highly visible, customer-focused role requiring strong communication, coordination, analytical and problem-solving skills. The Senior Service Desk Analyst plays a critical role in the day-to-day operational coordina...