Senior Service Desk Engineer

Job Family :

Travel Required :

Clearance Required :

What You Will Do :

• Guidehouse is looking for an IT professional with experience providing technical support in a fast-paced, service-oriented environment.  As part of the Guidehouse Service Desk team, this individual will work closely with other IT professionals to resolve technical issues and provide essential services to Guidehouse employees working in over 60 offices and remotely around the globe. 

  The role will include offering in-office A/V Meeting support in Chennai & other office locations physically or remotely by providing support & travelling to offices. You will promote the use of and provide users training on our A/V technology as well as ensure the technology is in working order, assist users with connecting to the technology, and troubleshoot the A/V Systems.  You will also a...