Senior Service Desk Lead: Incident & Escalation

GMP Technologies

Full-time Singapore, Singapore Operations & Business Administration

Posted:

February 24, 2026

Location:

Singapore, Singapore, Singapore

Job Description

                    A leading service company in Singapore is seeking an experienced Enterprise Service Desk Operation, Shift Leader. This role entails ensuring high-quality customer support, managing incident resolutions, and coordinating with internal teams. Candidates should hold a Bachelor's degree, possess ITIL V4 Foundation certification, and have experience in technical support. Strong troubleshooting and problem-solving skills are essential for success in this position.
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Job Overview

Job Type: Full-time

Location: Singapore, Singapore

Posted: February 24, 2026

Deadline: April 05, 2026