Senior Service Desk Technician

Service Desk Technician II
Federal Prison Industries (UNICOR) – Information Technology Services Contract

About the Project:
Federal Prison Industries (UNICOR) provides employment and training opportunities to incarcerated individuals through manufacturing, services, and technology programs that support federal agencies nationwide.

The Management Information Systems Branch (MISB) supports UNICOR's enterprise technology environment, including user support, infrastructure, networking, cybersecurity, and business systems. As UNICOR continues to modernize its technology environment, the Service Desk Technician II will play a key role in supporting users, maintaining system performance, and ensuring timely resolution of technical issues.

Position Summary:
KeenLogic is seeking a skilled and customer-focused Service Desk Technician II to support Federal Prison Industries (UNICOR), a government corporation within the U.S. Department of Just...