Senior Service Engineer

Senior Service Engineer - Electronic Security Systems

Job Summary
• Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently.
• Perform reactive service visits as required to meet contracted customers service level agreements.
• Perform planned preventive maintenance visits as required in line with contracted customers service level agreements.
• Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues.
• Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports.
• Work closely with the service administration and engineering teams to ensure we deliver exceptional service to our clients.
• To be available for st...