Senior Service Manager

 Location: UK - Cust. Site ENG | Job-ID: 214293 | Contract type: | Business Unit: Customer Success & Service Delivery

Life on the team

Are you passionate about delivering exceptional IT services and building strong client relationships? At Computacenter, we’re looking for a Senior Managed Services Manager to lead the delivery of high-value managed service accounts. You’ll be the strategic interface between our clients and delivery teams, ensuring outstanding service performance, commercial success, and long-term growth.

What you’ll do

In a nutshell, you will be accountable for high value and complex IT Managed Services accounts.

As a main point of contact for the customer(s), you’ll cultivate and own key stakeholder relationships and be responsible for the account performance, P&L, contract compliance and risk, strategy alignment between the customer and Computacenter.

You'll provide leadership and m...