Senior Services Architect

Role Summary

The Senior Services Architect is an advanced subject matter expert and pre‑sales persona working with clients and sales/delivery teams in a value co‑creation process to design Technical Services, Support Services & Managed Services solutions across multiple technology domains. The role develops competitive, innovative, secure, multi‑year Managed Services solutions and associated costing inputs to commercial models, and engages decision makers to help close opportunities.

Key Responsibilities

• Guide a virtual team of domain experts to orchestrate the development of secure, multi‑year service solutions.
• Design complex Professional Services (PS), Support Services (SS) and Managed Services (MS) solutions by integrating technology and service design across multiple domains.
• Collaborate with multiple teams to design the PS, SS & MS offering and validate new features and delivery models, recommending improvements to ...