Senior Site Leader, Customer Service, Amazon Stores Customer Service

Senior Site Leader, Customer Service, Amazon Stores Customer Service

Job ID: | Amazon Operation Services Philippines, Inc.

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. Our team supports customers in 16 languages from more than 130 locations around the globe.

The Customer Service team is constantly innovating to raise the bar on customer experience. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service.

As the Sr. Site Leader in Cebu City, Philippines you will be responsible for empowering your people to think like owners, and partnering on/or leading global initiatives to set new standards in customer support. You will have the opportunity to work with bus...