Senior SME network engineer - Remote Support (UK)

Cisco Network SME (L2/L3) – Remote Support (UK Retail Stores)

Position Overview

We are seeking an experienced Cisco Network Subject Matter Expert (SME) – Level 2/Level 3 to provide remote support for a large chain of retail stores across the United Kingdom. The ideal candidate will be responsible for advanced network troubleshooting, configuration, maintenance, and incident resolution across a multi‑site retail environment. This position requires strong expertise in Cisco networking technologies and the ability to work efficiently within a high‑availability, customer‑facing operational setting.

This is a remote role , with required availability between 9:00 AM and 9:00 PM UK Time .

Key Responsibilities

Network Support & Troubleshooting

• Provide L2/L3 remote network support for retail...