Senior Software Engineer - Product Training

1. Customer Requirement Identification and Solution Definition

· Engage with pharmaceutical QC laboratories to understand real-world challenges

· Identify gaps in automation, reporting compliance, and operational efficiency

· Translate customer needs into structured customization or training requirements

· Collaborate with internal technical teams to support implementation

2. Chromeleon Software Training (Core Responsibility)

· Deliver structured training programs covering:

o Chromeleon basic and advanced usage

o QC workflows and best practices

o Usage of customized reports and automation features

· Adapt training content to different user levels

· Support frequent on-site customer visits and training sessions

3. Solution Promotion and Internal Collaboration

· Convert successful customer cases into standardized solutions or training materials

· Support internal sales, application, and service tea...