Senior Software Engineer - Product Training

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

Role Summary

This role serves as a solution and training specialist for Chromeleon software in China, supporting pharmaceutical QC users by identifying customer pain points, defining customization needs, and delivering structured training programs.

The position plays a key role in driving software adoption, improving laboratory efficiency, and maximizing the value of Chromeleon within customer QC environments.

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Key Responsibilities

1. Customer Requirement Identification and Solution Definition

· Engage with pharmaceutical QC laboratories to understand real-world challenges

· Identify gaps in automation, reporting compliance, and operational efficiency

· Translate customer needs into structured customization or training requirements

· Collaborate with internal technica...