Senior Software Quality Assurance Specialist

Confidentiality: Vocalbeats.AI uses applicants’ data solely for recruitment purposes.

Vocalbeats.AI is a global technology company dedicated to AI innovation and audio experience. Introduced in 2022, the Vocalbeats brand was born from a bold mission: building the world's largest audio platform to better connect and communicate. Headquartered in Singapore, we are committed to delivering high-quality mobile applications, with a strong focus on AI-driven solutions and audio-based experiences. Recognizing strong global demand, we have rapidly expanded from Singapore to international markets, offering products that resonate with millions worldwide.

About the Role

As a Customer Service Officer, you will be the first point of contact for users of our AI mobile applications. Your primary responsibility is to manage user feedback, resolve inquiries, and ensure timely follow-ups that reflect our c...