Senior Solution Engineer Manager EMEA

What You Can Expect

This role leads a Solutions Engineering team across EMEA, managing both people leaders and individual contributors. You will step into a team that is ready for its next phase of growth. This is a chance to shape the direction, culture, and impact of a high-visibility team at a pivotal moment.

Zoom is evolving beyond meetings into an AI-powered communications and customer experience platform, creating exciting opportunities for Solutions Engineering to influence how customers adopt and realize value from the technology.

Success in this role requires comfort with ambiguity, strong collaboration skills, and the confidence to lead without heavy enablement or prescriptive playbooks. You will partner closely with sales, product, and regional stakeholders to re-energize cross-functional engagement, strengthen execution, and advocate for the needs of your team. You will also lead from the front acting as the senior technical leader for s...