Senior Specialist – Contact Service Operations (Genesys Cloud)

Senior Specialist – Contact Service Operations (Genesys Cloud) page is loaded## Senior Specialist – Contact Service Operations (Genesys Cloud)remote type: Not applicablelocations: Ciudad de Mexico, Mexicotime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: February 27, 2026 (30+ days left to apply)job requisition id: R- *Mexico City, On-Site* At Alcon, we are driven by the meaningful work we do to help people see brilliantly. With more than 25,000 associates worldwide, we innovate fearlessly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before.As a Senior Specialist supporting Contact Service Operations, you will be trusted to provide hands-on technical support and platform configuration for Genesys Cloud CX, ensuring stable, secure, and efficient customer service operations across global teams based in the US, India, and LA...