Senior Specialist

**About the Role:**

**Grade Level (for internal use):**

09
**The Role:**

Contract Support responsibilities are to provide assistance to sales with data entry and administrative activities supporting the up-front new sale and renewal management process. Ensure the timely and accurate processing of contracts post client acceptance of commercial proposal. Improve accuracy in revenue reflected in sales pipeline and forecast through order management and reconciliation. Manage pro-active communication to Sales Reps to ensure renewal contracts are reviewed and reconciled prior to invoicing. Assist to trouble shoot all customer queries on invoices and product fulfillment. Acts as a lesion between sales and Order Management review team to ensure smooth order processing.

**Responsibilities & Impact:**

+ · Assist the team manager in running day to day operational activities
+ · Help the team manager improve team performance through various tasks ...