Job Description
Overview
POSITION TITLE: Senior Specialist, Special Operations
REPORTING TO: Senior Team Lead
LOCATION: Cebu, Philippines
Summary Description
Working with an emerging shared services organization, the Senior Specialist is responsible for delivering the mandates of the Special Operations Team. This team tackles time-sensitive and mission critical operational imperatives head-on coming from Order-to-Cash, Procure-to-Pay, Record-to-Report. They use their special skills to efficiently relieve operational teams on capacity issues. They provide additional support for major periodic transitions. They assist in investigating and correcting escalated issues while maintaining positive relationships with internal and external customers.
This team reports to the Cebu Site Director with the Senior Managers as the key stakeholders.
Essential Responsibilities
- Acts as immediate relief to DBS funct...
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