Senior Strategic Account Manager at Behavox

Elevate your career with Behavox as a Senior Strategic Account Manager focused on complex financial institutions. This role blends strategic thinking with operational execution, ensuring client satisfaction and regulatory compliance.
In this position, you will own commercial relationships with key global clients, such as banks and asset managers. Leveraging your deep knowledge of unified controls frameworks and regulatory environments, you’ll manage executive relationships and oversee the full account lifecycle. Your insights will guide clients through their compliance journey while driving account growth and retention.
Key Responsibilities:
• Monitor account health and satisfaction across diverse clients
• Lead renewals and expansion negotiations independently
• Develop and execute retention strategies based on churn risk
• Facilitate executive business reviews discussing compliance and platform value
• Resolve client escalations promptly and effectively
Requir...