Senior Strategy & Operations Manager (Toronto)

About Starling

Starling operates the delivery network behind local food distribution. We partner with food makers, retailers, and enterprise clients to coordinate fast, reliable last-mile deliveries — and we're scaling into new markets.

The business is growing in complexity faster than it's growing in headcount. This role exists because we need someone who can see the whole system clearly enough to know where it's breaking — and be comfortable enough in the details to actually fix it.

The Role

We're looking for a highly analytical, execution-focused Senior Strategy & Operations Manager to own delivery operations while helping us scale into new markets.

This is a wide-scope role for someone who creates clarity rather than waiting for it. You'll work directly with the founder and cross-functionally with dispatch, client teams, and drivers to identify problems, build the analytical case for solutions, and then actually implement them.