Senior Subscriptions Retention Manager - (12 Month Contract)

We’re looking for a commercially minded and data-driven individual to help drive subscriber growth and maximise customer value across our News and Puzzles products. This role will play a key part in shaping pricing and proposition strategies, leading trading performance initiatives, and supporting the delivery of compelling subscriber offers.

Working cross-functionally with teams including Insights and Analytics, you’ll use customer and performance data to optimise results, improve subscriber outcomes, and support the development of new products and upgrade opportunities. From managing end-to-end price rise activity to identifying new growth opportunities, this is an exciting role at the heart of our subscription business.

Key Responsibilities

• Lead subscription trading performance across News and Puzzles products, using data and customer insight to analyse churn and cancellation trends and identify actionable opportunities for growth.