Senior Supervisor, Customer Service

Stryker South Africa (Pty) Ltd.
Full time Johannesburg, Gauteng Supervisors of Office and Administrative Support Workers
Posted:
June 15, 2026
Location:
Johannesburg, Gauteng, South Africa

Job Description

Work Flexibility: Onsite

Summary:

TheCustomer Service, Senior Supervisorhas direct reporting for theCustomerServiceRepresentatives(GG9)and/orSenior Customer Service Specialists(GG10). TheCustomer Service, SeniorSupervisorisfully responsible for the day-to-day running of the team, the training of their team members, processes within theteamand the service that is provided. TheCustomer Service, SeniorSupervisorisalso responsible for the performance management, development and engagement of theirteamand driving key initiatives.Customer Service, SeniorSupervisorhasstrong knowledge of the processes but will be supported bythe specialists. They will beclosely supportedby their direct line manager.

What you will do :

  • Processing orders and credits 
  • Arranging returns and collections and handling proof of delivery and pricing requests 
  • Handling incoming e-mails and calls 
  • Proactively communicating with internal & external customers 
  • ...

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    Job Overview

    Job Type: Full time
    Location: Johannesburg, South Africa
    Posted: June 15, 2026
    Deadline: July 25, 2026