Senior Supervisor, IT Operations

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Job Summary**

The IT Operations Supervisor for the Global Command Center (GCC) is responsible for supporting critical IT operations, ensuring effective resource management, and maintaining operational continuity. This role involves direct oversight of monitoring functions, incident management, and performance metrics, while collaborating with the Shift Manager to drive efficiency and support project initiatives.

**Key Responsibilities**

**1. Operational Oversight & Team Management**

• Support coverage of critical functions including the GCC Hotline, NOC and m...