Senior Support Account Manager

ServiceNow
full-time Japan, Tokyo Operations Specialties Managers
Posted:
March 01, 2026
Location:
Japan, Tokyo, Japan

Job Description

Job Description

What you get to do in this role: 

 

ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.

 

The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.

Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

 

  • Comfortable presenting to all levels of management, including C-Level stakeholders.     
  • Use industry leading software management tools t...

Apply for this Job

Submit your application for the Senior Support Account Manager position at ServiceNow.

Apply Now Save for Later

Job Overview

Job Type: full-time
Location: Japan, Japan
Posted: March 01, 2026
Deadline: April 10, 2026