Senior Support Enablement Specialist

Support Enablement Specialist

Fullscript is looking for a Support Enablement Specialist to help our Customer Support and customer-facing teams stay informed, confident, and ready to deliver excellent customer experiences. In this role you’ll turn product updates, process changes, and strategic enablement priorities into clear, practical learning experiences, creating training content, internal communications, LMS resources, and scalable templates that help frontline teams quickly understand what’s changing, why it matters, and how to apply it in their day-to-day work. This is a hands‑on execution role for someone who enjoys simplifying complex information, building useful learning materials, and partnering cross‑functionally to support high‑quality service at scale. Reporting to the Support Enablement Manager, you’ll play a key role in strengthening release readiness, improving knowledge adoption, and helping Fullscript’s teams deliver consistent, world‑class support.