Senior Systems Business Analyst

Job Description

Primary Function of Position:

The Senior System Business Analyst will focus on building automation workflows for field service and sales implementations, debug issues in existing flows, and conduct testing activities, including the creation of test scripts, conducting system integration testing (SIT), user acceptance testing (UAT), and ensuring that the Salesforce Field Service and Sales platforms work as expected. The ideal candidate will be a quick learner, able to grasp business requirements related to field service and sales operations and apply that knowledge to effectively test and validate system functionality to drive project success.

Hands on experience with Flows and process automations

• Develop and debug flow automations
• Hand on configuration experience
• Strong understanding of field service and sales data model and master data setup activities

Test Script Creation & Ex...