Senior Tech Partner

Join our dynamic IT Support team and be the hero who keeps our technology running smoothly We're looking for a passionate IT Support Professional who thrives on solving technical challenges and delivering exceptional customer service.

What will you do:

• Provide first-line technical support for hardware and software systems, ensuring quick resolution of user issues
• Diagnose and troubleshoot technical problems through effective communication with users
• Manage and coordinate support requests, escalating complex issues to appropriate support levels
• Evaluate hardware and software performance, recommending strategic improvements to IT infrastructure
• Lead and supervise support activities, ensuring high-quality service delivery standards

What will make you successful:

• IT related related qualification
• Minimum 10 years experience in IT support
• Experience managing people
• Proven track reco...