Job Description
Blackbaud is searching for an experienced Technical Writer to join our Strategic Content Development team. As a Technical Writer, you should have a passion for creating content to guide andassistour customers as they further their missions. Our Technical Writers develop user interface text, in-product help, web sites, blog and social media posts, videos, and other content for our products. Our Technical Writers interact with a wide variety of stakeholders within our company. You will be a member of a cross-functional, high-performing team consisting of Software Engineers, User Experience Designers, Product Managers, and other Technical Writers.
What you'll do:
Develop customer-centered userassistancecontent that enhances the user experience and adds value to our software products
Evaluate and respond quicky to feedback about userassistancecontent and follow up with the source of the feedback
Work with and produce content for multi...
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