Senior Technical Customer Success Manager

nPlan
Full-time greater london, England Sales
Posted:
February 26, 2026
Location:
greater london, England, United-Kingdom

Job Description

Senior Technical Customer Success Manager

Join nPlan — build the cities of the future

We’re nPlan, a Series B startup backed by leading investors, including GV (formerly Google Ventures) and DeepMind’s founder, Demis Hassabis. Our technology helps the world’s biggest construction projects make faster, more confident, data‑driven decisions.

By combining one of the world’s largest datasets of project plans with advanced machine learning, we forecast project outcomes and reduce risk — reshaping how infrastructure gets built.

The Role

We are looking for a Senior Technical CSM with a strong background in project controls, risk analysis and/or complex construction schedules of major projects to join our growing client team. You will have also had (personal or professional) exposure to generative AI, and have a strong interest in this space.

In this role, you’ll use your expertise to help our clients maximise the value they get from nP...

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Job Overview

Job Type: Full-time
Location: greater london, United-Kingdom
Posted: February 26, 2026
Deadline: April 07, 2026