Senior Technical Support Engineer

Cenosco
Full-time Kuala Lumpur, Kuala Lumpur IT & Technology
Posted:
March 01, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

Your profile

We’re expanding our Support presence in APAC and looking for ahighly experienced, autonomous Senior Technical Support Engineer to lead the regional front line for complex, high‑impact customer issues. You’ll own escalations end-to-end, act as a trusted technical authority for enterprise customers, and partner closely with our Product, Engineering, and DevOps teams in Europe.

This role is ideal for someone who thrives at the intersection of deep technical troubleshooting and thoughtful customer engagement, and who wants to help shape processes, tooling, and ways of working as we scale. You’ll be the sole Support presence in APAC , operating with confidence and judgment Prioritizing, deciding, communicating, and escalating without local peer validation.

What You’ll Do

  • Provide senior-level technical support for high-priority, high-impact issues from intake through resolution, including proactive ex...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: March 01, 2026
Deadline: April 10, 2026