Senior Technical Support Engineer
Red Hat Poland SP. Z O. O.Job Description
The Red Hat Consulting Services team is looking for a Senior Technical Support Engineer to join us remotely in Poland. In this role, you will be responsible for the performance, availability, and reliability of our cloud-based services and underlying infrastructure, acting as a critical technical subject matter expert for core infrastructure technologies.
What you will do:
Manage, troubleshoot, and optimize containerized applications and infrastructure deployed on Kubernetes, RedHat OpenShift, and OpenStack platforms.
Serve as the Subject Matter Expert (SME) for core cloud infrastructure technologies, including advanced Linux (CentOS) system administration, Docker/Containers, and complex networking configurations.
Lead the investigation and resolution of complex, high-severity customer issues, applying strong analytical knowledge to quickly diagnose problems across the entire cloud stack.
Utilize your expertise t...
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