Senior Technical Support Engineer

Senior Technical Support Engineer
Job Category: Client Support

Location: Japan - Tokyo

**Meet Our Team:**

We are the face of Pega in Japan, delivering world-class technical support and guidance on Pega products and applications to some of Japan's most prominent enterprises. Our goal is to make every client interaction easy, rewarding, and professional. You will join a highly skilled, globally connected team and contribute to helping leading Japanese organizations navigate their digital transformation journeys powered by Pega technology.

**Picture Yourself at Pega:**

The Engineer, Technical Support is an technical role within Global Client Support (GCS), ideal for early-career professionals who are eager to build expertise in enterprise software support. In this role, you will serve as a first point of contact for clients, learning to triage and resolve technical issues under the guidance of experienced engineers. You will develop a worki...