Senior Technical Support Lead & Knowledge Leader

Solugenix in Morong, Philippines is seeking a Technical Support Resource to assist professionals in resolving complex issues. You'll support Technical Support Professionals by offering technical guidance, reviewing cases, and maintaining helpdesk documentation. This full-time role includes on-call responsibilities as needed.

Ideal candidates will have a high school diploma, demonstrated technical aptitude, and preferably 2 years of experience in Technical Support. Strong problem-solving and communication skills are essential.