Senior Technician - French Speaker

Position Overview

An exciting opportunity for a multilingual IT Support Technician fluent in French and English, supporting the expanding Home Service Group business across the UK and France. The role provides high‑quality support to public‑facing customer service teams and fast‑moving distribution centres, both onsite and remote, delivering first and second level IT support and ensuring compliance with regulatory requirements in both countries.

Key Responsibilities

• Collaborate with technical teams in the UK, US, and France to maximize technical effectiveness.
• Act as an effective team member/leader; communicate clearly across technical and business teams and own issues to resolution or hand them over for continuity.
• Support and maintain IT infrastructure at all HSG sites in the UK and France, ensuring minimal disruption to day‑to‑day operations.
• Assist and support Amcare/HSG service desk functions, providing prompt and frie...