Senior Technology Operations Analyst - SAP BASIS Developer -Managed Services Practice - Dieppe, New

Senior Technology Operations Analyst – SAP BASIS Developer – Managed Services Practice – Dieppe, New

Other locations: Primary Location Only

The opportunity

EY Managed Services helps organizations run, optimize, and continuously improve their critical business operations. We take ownership of ongoing processes and applications, using data, technology, and industry expertise to deliver consistent performance, operational efficiency, and measurable outcomes—allowing our clients to focus on strategic priorities.

Your key responsibilities

• Provide end‑to‑end SAP BASIS support across DEV, QA, and Production environments
• Monitor SAP systems for availability, performance, background jobs, spool, and system health
• Handle incident, problem, and service request tickets in line with SLAs and support procedures
• Support patching, kernel upgrades, and support packs under change management processes
• Manage...