Senior Technology Operations Analyst - SAP BASIS Developer -Managed Services Practice - Dieppe, New

Senior Technology Operations Analyst – SAP BASIS Developer – Managed Services Practice – Dieppe, New Other locations: Primary Location Only

The opportunity EY Managed Services helps organizations run, optimize, and continuously improve their critical business operations. We take ownership of ongoing processes and applications, using data, technology, and industry expertise to deliver consistent performance, operational efficiency, and measurable outcomes—allowing our clients to focus on strategic priorities.

Your key responsibilities

Provide end‑to‑end SAP BASIS support across DEV, QA, and Production environments

Monitor SAP systems for availability, performance, background jobs, spool, and system health

Handle incident, problem, and service request tickets in line with SLAs and support procedures

Support patching, kernel upgrades, and support packs under change management processes

Manage user administration, roles, author...