Senior Ticketing Officer (Back of House)

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

The Senior Ticketing Officer (BOH) is responsible for the system configuration, data integrity, financial reconciliation, and technical support of the ticketing platform. Unlike front‑line client service roles, this position focuses on the “engine room”, managing event setups, user permissions, inventory rules, settlement processes, and system testing. You will act as the superuser and subject-matter expert for both WKCDA-owned and hirers’ events, ensuring seamless backend operations.

Key Responsibilities

System Configuration & Event Setup (Back End)

• Configure all event parameters in the ticketing system: seating maps, pricing rules, discount ...