Senior Trainer

What You Will Do

The **Global Leadership Senior Trainer** plays a pivotal role in the facilitation and implementation of global leadership development programs, including the TTEC Leadership Institute (TLI), BUILD, and other strategic initiatives. This role is responsible for delivering high-impact learning experiences across regions, supporting program rollout, and continuously evolving facilitation practices to meet the needs of diverse leadership audiences.

You will report to the **Manager, Global Leadership Development** and collaborate closely with cross-functional teams to ensure alignment with business goals and learner needs.

+ **Facilitation & Delivery**
+ Deliver leadership and behavioral development programs across global regions using varied facilitation styles tailored to participant levels and learning needs.
+ Create inclusive, safe spaces for meaningful dialogue, reflection, and peer learning in both virtual and in-person formats.