Senior Transformation Program Lead - Hybrid/Remote AI Impact

Zendesk is looking for a Senior Principal, Business Transformation in Mexico City. This role is pivotal in leading cross-functional strategic initiatives and driving AI-first transformation programs. The ideal candidate has 10-14 years of relevant experience, strong communication skills, and a proven track record of managing complex programs. The position offers a hybrid work arrangement, requiring in-office presence at least 2 days a week while allowing flexible remote work for the rest. Join us to make impactful changes in our organization.
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