Senior User Insight (Games)

Garena
Full-time Bangkok, Bangkok Computer Occupations
Posted:
June 08, 2026
Location:
Bangkok, Bangkok, Thailand

Job Description

Job Description
  • Design and conduct user research (both quantitative or qualitative) on business’ needs to inform stakeholders player’s situation and direction to consider regarding user behaviour, marketing, feature or product strategies.
  • Manage the research execution logistically and ensure the research quality consistent and results are objective.
  • Construct and conduct surveys – assure all questions are meaningful and could answer all business’ needs (such as user behaviour validation, pain point severity, product healthiness tracking).
  • Partner closely with different functions (including Operations, Revenue, Marketing, Esports team) to understand business context and goals.
  • Be the voice for our players and provide strategic recommendation based on their needs, behaviour and experience.
  • Actively contribute to the discussion on the optimal way to conduct test and player’s study to continuously improve player research flow.
     
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    Job Overview

    Job Type: Full-time
    Location: Bangkok, Thailand
    Posted: June 08, 2026
    Deadline: July 18, 2026