Senior UX Researcher – Internal GenAI Products

Job Description
Our UX Researchers are a vital part of the design process at LexisNexis. In this role, you will focus on internal, employee-facing products powered by Generative AI, helping teams across the company work more efficiently and effectively.
You will work in fast-moving environments, partnering closely with product managers, designers, engineers, and AI practitioners to quickly understand employee needs and shape practical solutions. This role requires strong judgment, comfort with tradeoffs, and curiosity about how AI can both power products and accelerate research itself.
Initially, you will be the sole researcher supporting this work, balancing multiple initiatives while helping establish effective research practices for internal GenAI products.
Responsibilities
• Lead rapid discovery and evaluative research for internal, GenAI-enabled tools.
• Identify employee needs, pain points, and jobs to be done across roles and workflows.
• Select and apply ap...