Senior Voice Solutions Engineer

Join 407 ETR as a Senior Voice Solutions Engineer, focusing on UCaaS and Microsoft Teams. Design and optimize telephony systems for seamless business communication.
With a robust background of 5+ years in enterprise voice engineering, you'll manage Microsoft Teams Voice, ensure compliance recording, and deliver insightful analytics. This role requires a hands-on approach to configure SBCs while partnering with telecom providers for reliable service delivery. Your expertise will be crucial for diagnosing integration issues and enhancing system resilience.
Key Responsibilities:
• Engineer and support Teams Voice for all users
• Implement compliance recording and analytics
• Create dashboards for call quality and usage metrics
• Optimize PSTN routing using SBCs
• Collaborate with IT teams for voice services
Requirements:
• 5+ years in UCaaS or enterprise voice engineering
• Strong knowledge of Microsoft Teams and SBCs
• Familiarity with compliance recordin...