Senior Workshop Engineer | Mercedes-Benz

Job Purpose

Lead the electromechanical technician team to ensure efficient vehicle repairs and maintenance while maintaining quality, customer satisfaction, and profitability.

Responsibilities:

• Supervise and coach the electromechanical technician team.
• Diagnose and identify vehicle malfunctions and technical faults.
• Ensure correct spare parts are requested and used for repairs.
• Monitor workflow and job order completion for efficiency and fairness.
• Crosstrain team members to cover different roles when needed.
• Ensure vehicle internal and external condition is preserved during repairs.
• Maintain workshop cleanliness, equipment, and overall appearance.
• Schedule preventive maintenance for workshop tools and equipment.
• Ensure compliance with warranty policies and company procedures.
• Address non-compliance with instructions or policies among staff.
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