Sephora Canada Retention Marketing Director

Join Sephora Canada as the Retention Marketing Director and impact customer loyalty through Email, App Push, and SMS channels in a hybrid working environment. Strategize to enhance retention performance and engagement.

As a key player in Sephora's digital team, you'll have over eight years of experience in retention marketing, crafting strategies that increase sales and customer satisfaction. You will collaborate with cross-functional experts to ensure your initiatives resonate with the Canadian market, including French-language and region-specific adaptations. Leading a team of marketers, you will be responsible for enabling effective campaigns and achieving measurable results.

Key Responsibilities: • Own and manage retention marketing channels • Align retention strategies with business objectives • Analyze performance to optimize outcomes • Foster localization in marketing communications • Lead innovative campaigns tailored to customer insights

Requirements...