Server Administrator

Main Purpose

A server administrator works with computer networks and ensures that they run efficiently by installing and maintaining software updates, implementing upgrades, monitoring server activity and auditing server security.

ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS)

Operational Agility

• Receive and log calls from users, correctly identify the incident from the list of options that requires resolution and prioritise accordingly
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues and/or specialist
• Work with the IT Infrastructure Specialist to set-up and maintaining the network and servers
• Proactively track server activity for potential issues and improve efficiency by evaluating system network functions
• Perform upgrades of software and maintain virtual and physical servers and the network as per the annual sc...