Server /Manager (Ottawa)

As a Server / Manager, you will form a memorable bond with our guests through food and drink suggestions, prompt and accurate service, and a great attitude. You will be a member of a cohesive team that supports each other’s success in a fast-paced workplace.

What you will do

• Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu‑and service‑related questions.
• Build a friendly rapport with guests and ensure guest satisfaction by checking in regularly and anticipating guest needs.
• Maintain a spotlessly clean and sanitary bar area, including bar stools, high tops, and surrounding floors.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
• This position is a Manager which includes all server ta...