Service Account Manager

Job Summary

Service Account Manager responsible for creating and winning service sales opportunities that cut across services contracts, on‑demand services, and product/solution offerings. This role leads sales opportunities, qualifies customer needs, develops and presents solution proposals and quotations, and responds to customers’ technical/process questions to successfully execute and close sales. The role collaborates closely with country equipment and channel teams to build relationships and manage short- and long-term enterprise business goals.

Responsibilities

• Accountable for annual achievement of multiple sales and revenue targets, such as Options & Upgrades for assigned territory or modality.
• Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities.
• Manage the install base and drive lifecycle management.
• Cultivate, leverage, and develop long‑term customer relationships.
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